Privacy Policy Statement

Protecting your privacy and personal information matters to us.

Introduction to Our Privacy Policy

At Nexaraaxora, your privacy and the security of your personal data are important priorities. This policy explains how we manage, collect, use, and store any information you share on our site.

We are fully committed to complying with Malaysian data protection regulations and will always handle your data in a transparent and respectful way. Please read this policy carefully.

How We Collect Personal Data

We collect personal data when you interact with our services, submit forms, or subscribe to updates. Information may also be gathered automatically through website usage tools.

Direct Information You Provide

  • • Name and contact details you enter for subscriptions or inquiries.
  • • Feedback, comments, or stories shared via our contact form.
  • • Communications sent to our team by email or phone.
  • • Survey responses offered voluntarily on our site.
  • • Any documentation submitted for verification or support.

Automatically Collected Information

  • • Technical data, including browser type and device information.
  • • Website usage analytics and page interactions.
  • • Location data for optimizing site experience.
  • • IP address and connection details collected passively.
  • • Cookies that remember your language and preferences.

How Your Data Is Used

Personal data is used to improve our website, respond to inquiries, provide requested information, and deliver personalized communications as needed.

  • • Sending updates or newsletters if you subscribe.
  • • Providing support and responding to concerns.
  • • Reviewing user feedback to guide improvements.
  • • Customizing the site for your preferences.
  • • Analyzing general usage trends for service upgrades.
  • • Ensuring technical security of our platform.
  • • Meeting operational, legal, or regulatory obligations.

Our Commitment: We never sell your personal data and only share it with trusted partners for essential service delivery.

Sharing Your Information

We may disclose your data to service providers supporting our platform, always under strict confidentiality. Data is never sold or shared for unrelated third-party marketing.

About Our Service Providers

Essential partners may access your information to enable our services (e.g. IT support, mailing lists, analytics) but are bound by data protection agreements.

For Legal Purposes

We may disclose data to comply with Malaysian law or government regulations.

Anonymized Statistics

Aggregated, anonymized data may be shared but never includes identifiable user information.

Your Rights and Choices

You have full rights to access, update, correct, or request deletion of your data stored with us.

  • • The right to know what personal data we hold.
  • • The right to correct any inaccurate information.
  • • The right to request deletion of your data.
  • • The right to obtain your data in a portable format.
  • • The right to object to certain processing uses.
  • • The right to limit data processing in some situations.

To exercise any of your rights, please contact us via the details provided in this policy.

Website Security and Protection

We use technical and organizational measures to safeguard your personal information against misuse or unauthorized access.

Technical Security Measures

  • • SSL encryption for data transmissions online.
  • • Secure storage of sensitive information.
  • • Routine system monitoring for vulnerabilities.
  • • Regular cybersecurity and compliance reviews.

Organizational Safeguards

  • • Staff trained in privacy best practices.
  • • Access control for sensitive records.
  • • Regular risk assessments undertaken.
  • • Documented incident response procedures.

How Long We Retain Data

We store personal data only for as long as necessary for the purpose it was collected, or as mandated by Malaysian law.

  • • Subscription and login data for your account.
  • • Interaction logs with articles and site content.
  • • Inquiry, feedback, or support records.
  • • No financial payment data is processed or stored.
  • • Email preferences and consent tracking only.

After retention periods, all personal data is securely deleted or anonymized.

Transfers of Data Abroad

Any transfer of your personal information outside Malaysia is done in accordance with legal safeguards.

  • • Only if required for technical support.
  • • Always protected by contract and data checks.
  • • Complies with Malaysian privacy rules.
  • • Used solely for service enhancement, never marketing.

Cookies and Tracking Policy

Cookies are small files to improve your browsing experience. Some are essential, while others allow us to analyze site usage anonymously for improvements.

Types of Cookies We Use

  • • Needed for site logins or navigation.
  • • Collect insights about usage trends.
  • • Remember your preferences on repeats.
  • • Enable chat, language, or support features.

You can disable cookies through your browser but some features may be limited.

Policy Changes and Notifications

We will update this policy to reflect any privacy changes in Malaysian law or our practices.

  • • Website banner posted after changes.
  • • Update notice sent to subscribers.
  • • Email alert for major updates.
  • • Policy timestamp shown on this page.

Significant changes are announced via email or in-site notifications.

How to Contact Us

Questions about this policy can be submitted through our contact form or by email at any time.

Nexaraaxora

Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia

Phone: +60 5-036 3376

Email: content@nexaraaxora.pro

This policy was last updated on December 24, 2025.

Our privacy terms are effective as of December 24, 2025.